Terms and conditions



Prices for the products on this website exclude VAT at 20.0% and will be added on automatically at checkout.

By accessing this website, and using the information herein, you hereby agree to be bound by the terms and conditions set out below. If you do not wish to be bound by the said terms and conditions you should not continue to access or use the site.

By purchasing any item from the website you are declaring that you are aware of how the products are to be used, thus we claim no responsibility if any product is misused due to negligence.
We do not deliver to PO Box numbers.

Late delivery does not entitle you to refuse or cancel the order.

Delivery will be by Yodel, UK Mail, Royal Mail, or any other delivery system of our choice.

Orders delivered may be subject to a delivery charge, click ‘Shipping Policy’ to view.

Signing for goods accepts the goods into your care, and confirms that these have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.

In the event of customer absence at the time of deliver, an attempt will be made by the courier to re-deliver another day. Any request to deliver to an alternative address, after repeated failed attempts by the courier, will incur extra postage charges.

Orders despatched by airmail, please allow 7-14 working days.

We reserve the right to choose any method of shipping.

Due to strict hygiene regulations HAIR SHOP ONLINE cannot accept the return of scissors, clippers, razors, hair extensions that have been used or other items returned in an unacceptable condition.

A signature may be required upon receipt of all orders.

The user will indemnify HAIR SHOP ONLINE against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this website.

Whilst all reasonable endeavours have been made to check the accuracy of the information contained within this site, HAIR SHOP ONLINE does not warrant the accuracy of the information contained herein. Further, HAIR SHOP ONLINE or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, HAIR SHOP ONLINE or any associated company or companies will not be liable for any direct, indirect or consequential loss arising due to the user’s access to any other providers, operators, organisations or persons referred to directly or indirectly within this website.

All items are guaranteed according to the manufacturer’s warranty.

Website Acceptable Use Policy (AUP)

1. Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website.

2. Intellectual Property Rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website, all materials including images and software on the website. Subject to the licence below, all our intellectual property rights are reserved.

3. Licence to use website

You may view, download for caching purposes only, and print pages from the website, provided that:

(A) You must not republish material from this website including republication on another website, or reproduce or store material from this website in any public or private electronic retrieval system.

(B) You must not reproduce duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.

(C) You must not edit, attempt to edit or otherwise modify any material on the website.

4. Limitations of Liability

The information on this website is provided free-of-charge; you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill. Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

5. Restricted Access

Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion. If we provide you with a username and password to enable you to access restricted areas of our website or other content or services, you must ensure that that username and password is kept confidential. You accept responsibility for all activities that occur under your username and/or password. We may disable your user username and password, at our sole discretion, if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.

6. Variations

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

7. Entire Agreement

These terms and conditions, together with all our ‘Legal Documents’, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

8. Law & Jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.